IT & Tech Support Specialists

Technology should make your business easier—not harder. Our IT & Tech Support VAs assist your team with troubleshooting, setup, and monitoring so you can minimize downtime and maximize productivity.

What they can do for you:

• Provide Level 1 helpdesk support (tickets, chat, calls)

• Assist with software and hardware setup

• Manage account provisioning and password resets

• Monitor systems for issues and escalate when needed

• Update documentation and knowledge bases

• Perform research on tools, apps, and tech solutions

Every team’s tech stack is different. Reach out to us to discuss how our IT VAs can support your unique setup.