Empower Your Business with Proven Growth Strategies

ScaleX is your trusted partner for outsourcing services in the Philippines. We provide tailored solutions—from virtual assistants for startups to customer service outsourcing—designed to simplify operations, reduce costs, and drive sustainable growth.

Our focus goes beyond task execution. At ScaleX, we align with your goals, offering dedicated support that helps you scale smarter, faster, and stronger—so you can focus on growing your business with confidence.

Book a Free Growth call

FLEXIBLE SOLUTIONS. LONG-TERM GROWTH.

At Scalex BPO, we don’t just assign virtual assistants — we provide specialists who integrate as growth partners, aligning with your goals, KPIs, and vision. Together, we create the capacity and systems you need to scale smarter and faster. Our strategic outsourcing solutions empower businesses in the United States by offering tailored, high-quality support for long-term growth.

Let's Grow Together

INDUSTRY-FOCUSED VIRTUAL ASSISTANT

SMART SUPPORT FOR CONSTRUCTION & REAL ESTATE

Get tailored VA support designed to meet the demands of your industry. Explore how our VAs can help you scale smarter.

CONSTRUCTION & ARCHITECTURE VAs

Keep your projects on track with dedicated support for contractors, builders, and design firms. From managing schedules and documentation to coordinating vendors and client communications, our VAs free up your time so you can focus on delivering quality builds.

Explore Construction VAs

REAL ESTATE VAs

Close more deals and scale your business with a VA who understands the fast-paced real estate world. From handling inquiries and listings to scheduling showings and managing paperwork, our VAs help you stay organized and client-ready at all times.

Explore Real Estate VAs

YOUR SPECIALIST GROWTH PARTNER

HR & People
Ops Specialists

Digital Marketing
& Sales Specialists

Customer Success
& Service Specialists

Back-Office Operations
Specialists

IT & Tech Support
Specialists

A Global Partnership with a Commitment to Excellence

As a proud New Zealand-founded company, we fuse our strong commitment to quality and integrity with the strategic advantage of a global talent pool. This unique combination ensures you receive world-class, cost-effective support that meets and exceeds international standards, all while working with a partner you can trust.

request a custom growth strategy

diverse-team-people-meeting-with-woman-videocall-communication-talking-about-startup-busin

OUR 30-DAY PILOT PLAN

Your growth journey starts here.

Your time is your most valuable asset. That's why we deliver fully managed and optimized support that is scalable, secure, and impeccably reliable. We take on the entire burden of training, quality assurance, and team management, allowing you to access premium expertise without the overhead. The result is professional, high-quality assistance that is always on point.

Tailored to your unique business needs

Immediate support across admin, sales, operations & more

Flexible scale-up or scale-down options after the pilot

start your 30-day pilot plan

ABOUT SCALEX BPO

Empowering businesses to scale with strategy, specialists, and sustainable growth.

At ScaleX BPO, we’re not just another outsourcing agency—we’re your strategic growth partners. Our mission is simple: to help businesses scale smarter, faster, and more sustainably by combining world-class talent with structured, results-driven support.

Founded by Janssen Ybañez, a licensed architect, Quality Analyst, and now Project Manager based in New Zealand, ScaleX was built on her belief that outsourcing should go beyond cost-saving—it should create opportunities for innovation and growth. With her background in architecture and hands-on experience in quality assurance, Janssen brings a unique edge, especially in the real estate and construction industries across AU & NZ, where ScaleX has established its niche expertise.

Alongside her is Louie Rose, our Co-Founder and Operations Lead, who brings over a decade of expertise in HR, administration, and client operations. Together, they’ve shaped ScaleX into a premium outsourcing partner trusted to deliver not just people, but processes, structure, and long-term value.

With expertise across HR, IT, marketing, and customer success, our team integrates seamlessly into your operations—freeing your time, strengthening your systems, and helping your business scale with confidence.

Janssen Ybañez

Founder of ScaleX BPO

MEET OUR TEAM

At ScaleX BPO, we’re more than an outsourcing agency—we’re your dedicated growth partners. Our team is built on expertise, leadership, and a shared commitment to helping businesses scale smarter and faster.

Janssen Ybañez (Founder and CEO)

Licensed architect and entrepreneur based in New Zealand, Janssen founded ScaleX on the belief that outsourcing should create opportunity and sustainable growth. With her background in leadership and operations, she continues to shape ScaleX’s vision and direction.

Louie Rose (Co-Founder and Operations Lead)

With over a decade of experience in HR, administration, and client operations, Louie ensures every partnership is structured, efficient, and results-driven. She leads day-to-day operations and drives excellence across client engagements.